Good questions. Clear answers.

A standard operating procedure is simply a clear set of instructions for doing a recurring task. Think opening the salon, onboarding a client or handling a complaint.

No. Explain the task in your own words. The drafting flow asks for missing details, then gives you a structured draft to review and edit.

Complete secure Stripe checkout with a card to start your first 7-day trial. Your selected monthly price, plus VAT where applicable, is charged automatically after the trial unless you cancel. Saved records remain readable if your subscription ends.

Explain the task in your own words. The SOP Hub organises it into a structured draft and asks focused questions when important details are missing. Every procedure stays a draft until a person reviews and approves it.

Create an account with your email address and a password. Your business records remain scoped to your own workspace.

Workspace membership and permissions are checked on the server. Staff receive their own access and cannot use your owner billing or platform administration controls.

Yes. Manage your plan in Plan & billing. If you reach your current plan’s limits, you’ll be prompted to upgrade or add more users where available.

Yes. Solo, Team and Growth include the same customer features, including Business Hub templates, document uploads and editing, renewal reminders, SOP approvals, full version history, assignments, team chat, time tracking and analytics. Plans differ by their SOP, user, AI draft and storage allowances. What each person can access still depends on their workspace role and permissions.

Yes. SOP Review starts at £99, Assisted Setup at £299 and Full Business Setup at £499. Contact us to agree the scope; these services are separate from subscriptions.