RECEPTION / EXAMPLE SOPDraft for review
New appointment booking
Owner: Reception team
- 01Check the booking details
- 02Record the agreed deposit
- 03Send the consultation form
One thing to clarify
What should staff do if the deposit isn’t paid?
FOR BUSINESS OWNERS AND TEAMS
Clear processes.
Connected teams.
Smoother operations.
Create clear SOPs, coordinate daily work, communicate with your team and track progress and time. Create, store and manage your business documents—all in one connected workspace.
7-day free trial · Card required · Cancel before billing
YOUR WORDS
“When someone books, we check the diary, take the deposit and send the consultation form…”
A clear process your team can follow
Illustrative example. Your business rules come from you.
YOUR BUSINESS, FROM PLAN TO PRACTICE
Organise your business.
Run it every day.
Bring your processes, people, tasks and documents together in one connected workspace.
A business plan sets the direction. Clear processes help put it into practice. Whether you’re opening your first shop or organising an established business, turn the knowledge in your head into shared instructions—helping everyone work together with fewer mistakes and repeated questions.
Organise your business.
Bring your departments, responsibilities and important business documents together, so everyone knows where things belong.
Make your processes clear.
Capture how work should happen in standard operating procedures (SOPs). Give owners and team members clear steps to follow and a shared reference for training.
Put the plan into action.
Assign work, schedule tasks and connect checklists with the instructions and supporting documents your team needs.
Keep everything moving.
Communicate, track progress and time, and review what’s working. Keep your processes up to date as your business grows.
A BETTER WAY TO GET WORK DONE
Give everyone the clarity
to work well together.
Keep processes, responsibilities and supporting documents connected, so owners and team members can see what’s needed and work together.
Start with what you know.
Type or dictate the way a task works. Guided questions fill the gaps, so you don’t need to be an expert writer.
One place for the right answer.
Organise your procedures by department. Search, edit and keep clear versions as your business changes.
Clear steps for shared work.
Assign work with a checklist and due date. Team members can capture notes, record progress and see the process they’re following.
A shared standard for your business.
Review and approve procedures before putting them into practice. Choose who can edit, approve and access each department on every plan.
Business documents that stay useful.
Create documents from ready-made templates, edit them in your browser, control access and manage renewals in the Business Hub.
See what still needs doing.
Keep track of drafts, approved SOPs, assigned work and checklist completion from your dashboard.
BUSINESS HUBPART OF THE SOP HUB
Your business documents.
Connected to your daily work.
Create documents from ready-made templates, organise important files and keep responsibilities and renewal dates in view—all alongside your team’s everyday work.
- Create from ready-made templates
- Organise your business files
- Manage access and renewal reminders
- Connect documents to tasks
START WITH ONE REPEATED TASK
You don’t need to document
the whole business today.
Start with a process your team uses regularly. Opening up. Taking a booking. Welcoming a new client. Build from there.
Explore starting templates- 01Opening & closing
- 02Client onboarding
- 03Appointment bookings
- 04Staff induction
- 05Handling complaints
- 06Quality checks
SIMPLE MONTHLY PLANS
Small team. Growing business.
Room for both.
Every plan includes all customer features. Choose your allowances for SOPs, users, AI-assisted drafts and file storage. Business Hub templates, uploads, document editing and renewal reminders are included on every plan.
GET YOUR FOUNDATIONS RIGHT
Solo
£29/ month + VAT
10 SOPs · 2 users included
Add more users: £12 per user/month
All features included
Start 7-Day Free Trial- 30 AI-assisted SOP drafts each month
- 2 GB file storage
- SOP approvals and full version history
- Assignments, calendars, recurring schedules and team chat
- Time tracking, expected-time targets and detailed analytics
- Roles, approvers and department permissions
- Business Hub templates, uploads, editing and renewal reminders
FOR YOUR GROWING TEAM
Team
£109/ month + VAT
50 SOPs · 10 users included
Add more users: £10 per user/month
All features included
Start 7-Day Free Trial- 80 AI-assisted SOP drafts each month
- 2 GB file storage
- SOP approvals and full version history
- Assignments, calendars, recurring schedules and team chat
- Time tracking, expected-time targets and detailed analytics
- Roles, approvers and department permissions
- Business Hub templates, uploads, editing and renewal reminders
BRING THE WHOLE TEAM TOGETHER
Growth
£249/ month + VAT
150 SOPs · 30 users included
Add more users: £8 per user/month
All features included
Start 7-Day Free Trial- 150 AI-assisted SOP drafts each month
- 10 GB file storage
- SOP approvals and full version history
- Assignments, calendars, recurring schedules and team chat
- Time tracking, expected-time targets and detailed analytics
- Roles, approvers and department permissions
- Business Hub templates, uploads, editing and renewal reminders
Your first subscription starts with a 7-day free trial, including 5 AI-assisted drafts for the trial. Card required. Your selected monthly price is charged after 7 days unless you cancel. Prices exclude VAT, which is added at checkout where applicable. Paid AI draft allowances reset each billing period. Setup services are priced separately.
WANT A HELPING HAND?
Let’s put your processes into practice.
Choose an SOP review or assisted setup, with a scope agreed before you pay.
BRING YOUR PROCESSES, PEOPLE AND DOCUMENTS TOGETHER
Make everyday work clearer.
For everyone.
Start 7-Day Free Trial7 days to put your first process into practice.